Optional Software Applications

Optional Software Applications

Streamline your business communications with Comdial's optional software packages. These programs use CTI technology to increase quality of service and productivity by letting you communicate easily from:

Computer-to-telephone
Telephone-to-computer
Fax-to-fax
Telephone-to-telephone

These optional Comdial programs interface personal PCs with your phone system to control and simplify your business communications:

Impact Attendant
Impact Attendant™ software links your phone system to a desktop PC to let your attendant see all call traffic at-a-glance and route calls to the right person or a messaging system with just a mouse click. It simplifies call routing, tracking, reporting, and management.

CTI Applications

Impact Group
Impact Group™ software gives your workgroup the same interactive functions as our Impact Attendant software, plus adds powerful collaboration tools within work groups.

Corporate Call
Corporate Call™ software combines desktop PCs with your phone system so that your entire staff can manage calls from their offices. This telecommunications solution integrates the contact management capabilities of Microsoft Outlook with a business phone system to make managing calls as easy as point-and-click. Plus, automatic screen pops let you know who is calling and other important customer information before you answer.

Click on the links above to see how you can benefit from the interactive features of these CTI applications.